Most of my clients (smaller cities and some special districts) are using Caselle. It works well, if the client takes the time to learn about its capabilities. That can be said for any software solutions. Base reporting is not very user friendly, so definitely look at their additional reporting options.
Some use Springbrook or one of several Tyler products, with varied results. A couple are trying to use Quickbooks for fund accounting and are flat out miserable; one of them is actively transitioning to Caselle.
Thanks Debbie, as this starts, please share with anyone who may have an interest. You should be able to click on your name "debbie" and that will take you to your profile page where you can click edit profile and change your name/email address/picture/etc.
Good question to throw out there! The City of Adair Village (population about 1200 and growing rapidly) recently switched from Quickbooks to Caselle. I think the transition was pretty easy. Utility Billing is a good, solid module. They do not use payroll, but General Ledger and Accounts Payable are going well. I like the process for bank reconciliation, especially as it relates to credit card payments accepted in the Utility Billing (Caselle calls it "Utility Management") process. Bigger, more complex cities would not find it robust enough, but for small cities I can recommend it.
Most of my clients (smaller cities and some special districts) are using Caselle. It works well, if the client takes the time to learn about its capabilities. That can be said for any software solutions. Base reporting is not very user friendly, so definitely look at their additional reporting options.
Some use Springbrook or one of several Tyler products, with varied results. A couple are trying to use Quickbooks for fund accounting and are flat out miserable; one of them is actively transitioning to Caselle.
Hi Matt,
I was able to change my display name following your instructions. Thanks!
Thanks Debbie, as this starts, please share with anyone who may have an interest. You should be able to click on your name "debbie" and that will take you to your profile page where you can click edit profile and change your name/email address/picture/etc.
This is Debbie Smith-Wagar. I'm not sure how to edit my username. But thanks for starting this forum!
Good question to throw out there! The City of Adair Village (population about 1200 and growing rapidly) recently switched from Quickbooks to Caselle. I think the transition was pretty easy. Utility Billing is a good, solid module. They do not use payroll, but General Ledger and Accounts Payable are going well. I like the process for bank reconciliation, especially as it relates to credit card payments accepted in the Utility Billing (Caselle calls it "Utility Management") process. Bigger, more complex cities would not find it robust enough, but for small cities I can recommend it.